Your satisfaction matters to us. While we hope every piece you receive inspires confidence and faith, we understand that sometimes things may not fit or feel quite right. That’s why we offer a simple, fair return and exchange policy with grace at the heart of it.

Return Window

You have 14 days from the date your order is delivered to request a return or exchange.

Eligibility for Return

To be eligible for a return:

Items must be unworn, unwashed, and in original condition

Tags must be attached (if applicable)

Return must be initiated within the 14-day window

Hats or headwear must be unused and in resellable condition due to hygiene and quality standards.

Refunds

Once we receive and inspect your item, we’ll notify you by email. If approved:

Refunds are issued to your original payment method

Please allow 3–5 business days for the refund to appear in your account

Shipping fees are non-refundable.

Exchanges

Need a different color or had a change of heart? We're happy to offer exchanges if stock is available. Just let us know your preferred item when you reach out.

Non-Returnable Items

Sale items or limited edition pieces (marked FINAL SALE)

Gift cards or promotional items

How to Start a Return

Email us at [yourstore@email.com] with:

Your order number

A brief description of the issue or reason

If requesting an exchange, include the item you’d like instead

We’ll reply with return instructions and mailing address.

We’re Here for You

We believe in serving our customers with honesty, grace, and excellence because that’s what faith looks like in action.

For help, questions, or encouragement, reach out anytime:
[Janebe5745@gmail.com]

Elegant Grace Streetwear
Made with purpose. Worn with faith.