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Help Centers

Need help? We’ve got you covered with grace.

Welcome to the Elegant Grace Help Center. Whether you have a question about your order, shipping, returns, or anything in between we’re here to help, quickly and kindly.

Orders & Tracking

How can I track my order?
Once your order is shipped, you’ll receive a confirmation email with a tracking number. You can also log in to your account to check the status anytime.

I didn’t get a confirmation email. What should I do?
Check your spam or junk folder first. Still missing? Contact us at [yourstore@email.com] with your name and order number.

Shipping Info

How long does shipping take?

U.S. Standard: 3–7 business days

U.S. Expedited: 2–3 business days

International: 7–21 business days

Processing time: 1–3 business days before shipping.

Do you ship internationally?
Yes! We ship worldwide. Rates are calculated at checkout based on your location.

📄 View our full Shipping Policy →

Returns & Exchanges

Can I return or exchange my item?
Yes—returns are accepted within 14 days of delivery for unworn items in original condition. We also offer exchanges if your preferred item is in stock.

How do I start a return?
Just email us at [yourstore@email.com] with your order number and reason for return.

📄 View our Return Policy →

General Questions

Do you offer bulk orders or custom branding?
Currently, we focus on our core faith-based designs. If you're interested in custom orders, email us with details.

Can I buy a gift card?
Gift cards are coming soon! Stay tuned.

Do you have a size guide?
Our hats are one-size-fits-most with adjustable straps. If you're unsure, feel free to ask us.

Still Need Help?

We’re happy to assist you!
Email us at: [elegantgracewear@gmail.com]
Mon–Fri: 9 AM – 5 PM (EST)
Subject Line: "Support – [Your Order Number]"

Elegant Grace Streetwear
Your faith. Your fashion. Your home for bold belief.

We Don’t Just Make Hats. We Make Statements.

  • Our Mission

    Elegant Grace Streetwear was created to inspire bold believers to walk in purpose and style. Every piece is a reminder to stand firm in faith and lead with grace.

  • Style with a Message

    Our designs carry declarations like “Faith Over Fear” and “Walk by Faith” because we believe fashion can be both powerful and personal for the street.

  • Grace in Every Detail

    We don’t just create streetwear we deliver encouragement, purpose, and identity through every product. Your faith walk deserves more than just fashion it deserves a movement.

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